Privacy Policy

MOONLOOK PRIVACY STATEMENT

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, address, and email address.
When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How do you get my consent? When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your information for a secondary reason (e.g. marketing), we will ask you directly for your expressed consent or provide you with an option to decline.
How do I withdraw my consent? If you change your mind after opting in, you may withdraw your consent at any time by contacting us at info@moonlookjewelry.com or writing to us at:
MOONLOOK No. 41, Pudong Street, Bantian Street, Longgang District, Shenzhen, Guangdong, China

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway (such as Shopify Payments or PayPal), your payment data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase and is then deleted.
All direct payment gateways used comply with PCI-DSS standards as managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will collect, use, and disclose your information only to the extent necessary for them to perform the services they provide.
However, some providers (e.g. payment gateways) have their own privacy policies. We recommend you read their policies to understand how your personal information will be handled.
Please note that some providers may be located in a different jurisdiction. If you proceed with a transaction involving such a provider, your information may be subject to the laws of their jurisdiction.
When you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our site’s Terms of Service.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and other generally accepted industry standards.

SECTION 7 - COOKIES

Our site uses cookies to enhance your shopping experience. You may choose to opt out of cookies in your browser settings. Examples include:
  • _session_id: Allows Shopify to store session information.
  • cart: Stores information about the contents of your shopping cart.
  • storefront_digest: Used to determine if a visitor has access (for password-protected stores).

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or region, or that you are the age of majority and have given us permission for your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the site. If we make significant changes, we will notify you here.
If our store is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or simply want more information, contact our Privacy Compliance Officer at:
info@moonlookjewelry.com MOONLOOK [Re: Privacy Compliance Officer] No. 41, Pudong Street, Bantian Street, Longgang District, Shenzhen, Guangdong, China